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How do I write off invoice?

Invoices can be written off if payment will not or cannot be collected from the customer. Follow the steps below to write off an invoice.

Tyson Acker avatar
Written by Tyson Acker
Updated over 10 months ago

1. Select an agreement.

2. Click on the Write-Off Tab.

3. Click on Add Write-Off.

4. Fill in the required information like Date, Write-Off Amount, Select the created invoice, and add a Description.

5. Click on Save.

6. After clicking save, the write-off amount will appear in the agreement summary. The balance will be reduced by the write-off amount.

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