Agreements would be in the status “Pending Payment” in situations when the customer has returned the car and not yet paid for the balance. When the customer settled the payment you may follow the below steps to close the agreement.
1. Select the agreement which requires the change to be made.
2. Select the payment module once you are in the agreement.
3. Once you select the payment module, you can check for the total balance overdue.
4. In order to pay this balance, click on "New Payment".
5. Fill in the form with the required details and make sure the overdue balance is 0 by entering the total amount.
6. Once the details have been entered, click on “Save”.
7. Now when you go back and see, the status of the agreement will be closed.
Note: If you have pending deposits, the agreement will be in the pending deposit status until you return the deposit.