RENTALL gives you the ability to blacklist an undesirable customer from your business, this article will guide you through how to blacklist a customer.
Complete the following steps to blacklist a customer:
Click on Customers from the side bar. Note that if the sidebar is closed you can click on the RENTALL icon at the top-left to open the sidebar.
Search for the customer you want to blacklist. You can search for customers quickly by license number, name, or phone number.
More search fields can be accessed by clicking on Filter:
After searching, click on the name of the customer you want blacklisted.
Click on Edit at the top of the page.
From the Update Customer page, scroll down to the Customer Settings section.
Click the checkbox next to Customer Blacklisted.
A blacklisted reason, description and date are optional fields.
Click Save on the top-right corner.